This is the second time we have used Europcar, hiring from Cork Airport (ROI) and on recommendation from friends and family. We had no issues in 2023 and the process was hassle free which is why we chose to use their services again this year (2024). . Unfortunately the car developed a problem so we contacted Europcar for assistance and on their advise returned the car back to Cork Airport. We expalined the problem we had encountered and a replacement car with documentation was organised inside 20 minutes without any hassle . I'm really surprised at the past negative reviews but my experience with Europcar's staff at Cork Airport is very positive and am confident to recommend .
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