Absolutely terrible company! Avoid at all costs!Booked with them thinking they were a reputable company as my wife was travelling alone with our 4 kids, so I wanted a no-hassle experience for them....well how wrong was I! Their agents at the airport counter were extremely rude, pushy and disingenuous with my wife, and she ended up paying £500 for comprehensive insurance which she didnt want, the car they gave us had a worse NCAP safety rating than the car advertised, which i understand to an extent they cant guarantee what car you get, but we made a simple request, she was staying nearby and the rental was for 26 days during low season, so presumably the advertised car would come back into availability during that period, could they give us a call so we could pop in and swap the cars, well it was as if I was asking them to sacrifice their only child, no one would give a straight answer, lots of ummming and arrring, lying to us about not knowing when cars would come back. Left the kiosk asking them to call us when they know more, not only did they not call us it took 3 days for their customer services team to even acknowledge our email, saying they couldnt look into our complaint until the rental period was over!! What a load of garbage... Seriously, save your money, or go to Hertz, Sixt or Avis....
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