Europcar acted as the supplier for a car booked through a 3rd party. They refused the car for reasons not explicit in the terms and conditions I was issued by the agent.However Europcar are absolving themselves of any blame and say that I shouldn't book through 3rd parties like Enjoy Travel or Holidaycars.com, as they look for loopholes to withhold refunds.The irony is that Europcar are happy to act as business partners to these 3rd parties !! ( and play no part in regulating them)Needless to say I am still trying to get a refund.Book through one of the other main hire companies (maybe try Sixt, Budget, AVIS etc), but not Europcar,and certainly not an agent like Holidaycars.com or Enjoy Travel.
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