I was regular. But not anymore.This company app is not working! The website is corrupt, and it can trick you out of your available funds. AVOID!Today, I logged in to the website and verified my debit card as usual. The website spits an error and charges me instead of creating a booking on their system. The charge is now in my pending transaction, preventing me from using the money.I phoned customer service, who explained that the money wouldn't leave my bank account since there was no booking. However, I cannot use this money for five days, and I need a car on Monday with no money to pay for it. This company will run a credit check on your name at the time of the booking and may leave you stuck for 5 to 10 days with no cash and no way out!!! Customer service cannot do anything without a manager to supervise them! Complete sham!Edit: after the reply.Your reply is detached and automatic as can be. I stipulated that I contacted customer service 4 times on the day and wasn't able to resolve. "Why don't you write us an email?"-is not good enough. If you had motivation, you could investigate based on my information and your CS logs/recordings. There is nothing more to add.
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