I had the same experience. Got told by Europcar I needed different insurance despite already paying for one via 3rd party booking company. After being told I had to have it, later got charged for 2 different ones by Europcar that I didn’t agreed to. Stupidly didn’t read the terms on the contract I signed when I picked the car up at Europcar as I had the kids with me but also wasn’t looking out for it as I had already paid for everything up front. Wasn’t told to look at insurance details. Europcar then sent me an invoice that cost me an extra £144 at the end of the term and after disputing that with Europcar was told I had no case. I’d advise using another company, saying no to the add ons and checking everything on the contract.
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