Utterly useless. Booked a van to move our daughter to university. The van we booked was done so as we knew there was a 2.3m height restriction in the NCP. There was an issue with the booked van, so they decided to get us a high top 3m van with a long wheel base !!!! No good, left us high and dry the night before packing with zero chance of an alternative solution. It is like booking with a knock off company when you go on your holidays. Needless to say I will never use these cowboys ever again if I need to rent anything.
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