europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Unprofessional call centre

Tyre dont keep pressure have had the vehicle 2 days and both days have had to put air in the tryes. The coolant sensor is faulty as takes a significant amount of time to go off up to 40 mins should only be a couple either that or they put the wrong coolant in it. The speedometer is fluctuating when engine is idoling means thwre could be a fualt with thw wiring and it may need earth again or therebis interference with the signals being sent. Currently over 4 hrs and no one is helping the branch dont care and the call centre staff think its funny have now copied the directors and the ECRCS into an email. Who have all niw been made awate of thw faults that they refuse to enchange the car i wont be liable if anyrhing goes wrong you chosen to ignore the customer To be told vehicle is come from one branch that is 4.3 miles away for it to actually come from another that is 13 miles to then be charged extra miles

1
Date of experience: Sep 13, 2024

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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