We clearly said we didn't want any additional insurance, which the guy at the counter confirmed and then prepared the papers/contract. It was super busy that day and we were rushed a bit, so we just signed the paper without reading it thorougly anymore, as we verbally agreed on the terms and already read through the terms etc. online when we did the booking (where we already booked some insurance which is why we didn't need an additional one).Turns out they booked an additional 65£ in the end for an insurance we never wanted in first place.. thanks for nothing and not a nice way sneeking additional costs in like that.
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