1. I was charged for premium insurance as about 300 GBP even I asked not to… as I have my insurance…so was said at the desk the total price includes the deposit(not true), dishonest action of the guy at the Luton airport desk.2. The car was not so clean even outside when I received it. 3. The tank wasn’t full when, only as about 80% of it when I received it, was asked for full tank when return4. Tried to reach the Luton branch with no one answering at all for many times, even through your cs that tried to transfer me to them, not speaking when the battery died at the first day and the Europecar app direct me to the branch in any assistant, nobody answer…Nobody at the cs answered my emails till now(2 months) and I confirmed that I sent to the right address.I travel a lot but first time with Europcar ( and last).
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