Absolutely awful experience. Had to call them three times to confirm the booking and they still got the time wrong. Then they left the car on my neighbour's drive without permission, blocking them in. Finally, I was supposed to receive a "like for like" car and the car I received was nothing like the car I drive. Terrible company, do not ever use them.This ridiculous response they’ve given underneath is just even more infuriating. I already emailed their customer service a week ago and they completely ignored me.Now they’ve called me and said they’ll collect the car between 8-12 when I won’t be home and I have to call a different number back to tell them I won’t be home. Why can’t they just do that? Absolutely disgusting company. They’ve caused me nothing but stress all week. Avoid them like the plague. Also, I can’t understand a word any of their employees say.
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