europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tristan Wilson
Absolutely awful experience

Absolutely awful experience. Had to call them three times to confirm the booking and they still got the time wrong. Then they left the car on my neighbour's drive without permission, blocking them in. Finally, I was supposed to receive a "like for like" car and the car I received was nothing like the car I drive. Terrible company, do not ever use them.This ridiculous response they’ve given underneath is just even more infuriating. I already emailed their customer service a week ago and they completely ignored me.Now they’ve called me and said they’ll collect the car between 8-12 when I won’t be home and I have to call a different number back to tell them I won’t be home. Why can’t they just do that? Absolutely disgusting company. They’ve caused me nothing but stress all week. Avoid them like the plague. Also, I can’t understand a word any of their employees say.

1
Date of experience: Aug 19, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More