I strongly urge people to insist on being given a copy of their car rental agreement upon collection. I wasn't given one and of course, a dispute arises, with 450 pounds deducted from my credit card I had to leave with them. This was 2 days after I had returned the car and was given a clear "Statement of Return". I had reinterated upon collection that I had no further need of any insurance but miraculously my signature appeared on their rental agreement.This was a very expensive lesson for me and I still think it is a very sneaky way to do business. I would not recommend this company(Gatwick Airport) and urge any future car rentals to be aware, photograph the car before leaving, and insist on a copy of the rental agreement. My Travel Agent and the Driveaway agent could not do anything to help me.
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