Booking or reservation number is1178821726Europcar invoice number 100434713817Did everything by book and went there before the booking date to make sure there will be no problems but still they did not provide the car of the right specifications. I was like ok will take whatever but the staff offered a refund and asked me to cancel the booking. They I got charged for one day as if I took the car and return it in the same day and they did attached a signed return inspection by (only one side) themside. When I called the customer service, I went through a long discussion before get them agreed that it is their fault and they will issue (it never happened) the rest of the money back.Then they did not stop there, after few days I got another bill to pay extra fees which is the whole period again, so now I have paid one day plus the whole period against nothing in reality.Let's see if I will get anything back from them
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.