Aggressive upsell practices. During checkin I was over sold and mislead, I raised a complaint with Europcar and was offered a discount on my next hire, I refused the offer and will no longer be using the company. Be careful when checking in, don’t let the representative lead you into a false understanding and you ending up with an additional charge. *** In regards to Europcar reply, I don’t see the point of the vanilla reply, maybe you should have read the message instead of copying and pasting a default reply, this shows that you don’t actually care. I’ve already raised the complaint so why would I do it again???
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