We rented a car in the UK a week or so ago, they took a chunky deposit reserved on the car, which is normal. The car and service was great, we returned it on time, but 8 days later the amount is still blocked on our card. I have bills to pay, and can't as these shysters still have my money. Apparently they are very sorry, but that's not really cutting it, Seriously, avoid. EDIT, I've been speaking to customer service who just told me it was Europcar policy to hold onto the deposit for up to 10 working days. I've never had this from any of the other companies I have ever rented from, and I can't afford to leva 1000 euros with you for close to 2 weeks. For that reason, and that reason alone I won't use you again.
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