Booked a Holiday Package with TUI, and the 'free car' package was with Europcar. As the car was not sutible for size of party had to pay over £200 extra to upgrade..not free then. Collected car at Faro and after signing contract went to visit car, it took several minutes to record damage. I returned the car with no extra damage and full tank of fuel. Several days later my card was charged with a vehicle recovery plus charge which apparently was above the normal service offered. This was not mentioned and I did not request. So scammed 68 Euros.Why not explain and I would not have accepted, just a way of getting extra money.
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