Simply the worst company I’ve ever dealt with!Rented through Ryanair and they placed with EUROPCAR. At the rental desk in Majorca they were pleasant enough. However there was no opportunity to view the car prior to signing paper work. Paperwork stated no damage however there was multiple dings, dents and scratches. I took photos of these as proof of damage. Low and behold the classic invoice for €240 euros arrives for a small dent on bumper that was there prior. I’ve shared photos, proof of paperwork which contradicts those photos and disputed the damage which I still maintain was no my doing. After asking the process for mediation they ignored my email and invoiced my card anyway. At this point I can’t help feel it’s their business model to offer cheap rental and then claw back fake damage claims on the back end. Don’t rent a car through this company, or at least if you do expect to be billed for something at the end.
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