The vehicle rented through Keddy, a Europcar subsidiary at Rome Fiumicino airport had multiple dents and scratches in addition to those that were listed on the receiving paperwork. When I asked the representative to come and look at the car he said pretty much that he was too busy and only came when I wrote on the paperwork "multiple dents and scratches etc" on the paperwork and asked him to sign it. More issues with the vehicle were then picked up and entered onto the paperwork before I accepted the car. The return process was easier but only after my partner's hire car (we rented two for the size of our party) claim for additional dents whilst under our hire were successfully rebuffed through the use of date stamped photographs from the day we picked the cars up from the airport.All in all I would not recommend hiring from Europcar / Keddy again and would look elsewhere unless you literally want to be taken for a ride, you have been warned.
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