Do not rent a car from them they are scammers , I picked a car from Manchester AirPort , prepaid and booked online with extra Insurance with 100% coverage, arrived at the airport with my husband wich is very ill ( he has cancer) and a 8 years old daughter , they have charge me almost 30 pounds extra for their Insurance even if I had paid for one online , there has been no way to find a solution either I addes their Insurance or I didn’t pick the car looking my prepaid hire. We have stayed 2 hrs trying to find a solition , the car has junk breaks, and AC don’t work, I called the number for claiming the car isnt ok and paid 10€ for not even a minute phone call and couldnt talk to anyone . I sent an email to the customer service on sarurday but no reply at all
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