europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Rex Morris
Read before you book with Europcar

I was making a online booking for a rental that was for 26 days so a reasonable amount of cost at the weekend, when I would get to the payment the website kept coming back with a message "sorry our payment service is temporarily unavailable please try again later"I tried a number of times over Friday evening and Saturday and kept getting the same message. I called the advertised 03713840235, which i understand charges 55p a minute for the privilege to call Europcar to spend money with them. After 5 minutes listening to a recorded announcement and realizing the call had now already cost me £2.70 and still not spoken to anyone I hung up and will never be using Europcar UK again.My warning to anyone thinking of booking with Europcar it the company charges you 55p a minute to call them to make a rental booking then how much do you think it's going to cost you to call them to resolve any issue that may arise after you have returned the car. Every time you call their customer services is going to cost you lots of your money and they will have no urgency to resolve it.My booking today went to a rental company that provides a customer services number that is a normal national telephone number

1
Date of experience: Aug 03, 2024

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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