After pre booking a car 3 months in advance for no reason they wouldn’t give me a car and made up an excuse that I’m on their watchlist. I received no emails or phone calls from them except to confirm my bookings and I’m not on any watchlist or did anything wrong at all. I couldn’t speak to anyone superior as they don’t work at weekends so ended up paying double the price to hire a car elsewhere. Wasting hours of my day, going through extreme stress after a very long flight! I’m very angry and disappointed with such appalling behaviour and clear breach of contract.
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