Rented vehicle (43,000 km on clock) from Europcar in Lisbon. Quick check before I drive away all looked good. When I returned, the agent had a torch and found TINY scratch’s and a scratch on the underside of the bumper. Charge estimate €700. None of these causes by me. They must charge this every time their cars are rented. A total and complete rip off. Will never use these cowboys again. Never had this problem with Avis.I will take this legal and ask for a total history of charges made for this vehicle for damage to show the fraud.Avoid at all costs!!Update. One week on. Emailed & online requests made to Europcar for history of charges on this vehicle and previous return reports. All my requests ignored. On further inspection of my return report, it notes I drove 821km - when actually I drove around 100km. Their report is wrong and would indicate there are missing return reports from their system that could have damage on. I have now written to VW Group (owner of Europcar) compliance department to highlight the potentially fraudulent activity in their subsidiary! Will update weekly.......
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