Still waiting for a resolution to our complaint from earlier . Europcar asked us to contact them , which we did , and they still haven't got back to us a month later .I would advise any body thinking of using this company, to think again .They have zero customer service, zero communication skills ,and treat customers unfairly.Virtually impossible to contact when abroad , never answers phone , and if you do finally get someone , they are as helpful as a chocolate teapot , and move you on .As you can see from all the revues there are big issues in this company.Gary Smith take note .My advice, if looking for a car rental company, don't use Europcar.
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