Booked through a third party and apart from waiting for ages at the pickup everything was ok. The return agent went hunting for a scratch that I didn't even see what he was pointing to, he must be on commission. The scratch is'nt even visible on their return document photos. He said it was so small it didn't matter and then I was surprised with only part return of my deposit. Now I have to chase up their customer support to get my invoice to claim this back.The return agent should have made it clear it was chargeable and I should have been told I was being charged for the non existent damage.
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