I hired a car in March 23, delivery and collect service. Car was inspected on arrival by me and europcar colleague. I noticed 2 scratches on driver hand side rear door and pointed them out.Upon collection from home address all was inspected by me and europcar driver and no documents given.Mid June I receive an email and letter from their debt collector claiming i owe over £600 for 2 scratches on right hand side and threatening legal action.They claim I reported 2 scratches on left hand side rear door and are trying to charge me for the scratches.Poor service, fraudulent claiming and definitely not worth the hassle. Please use another company.I have asked for evidence dated from date car was collected.For all I know its one of their staff that have damaged the car and trying to take money from clients.Shocking service
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