Originally reserved a rental car for Palma Airport with Premium Insurance paid for. Collected the car at the airport and paid for and signed paperwork for what I thought was a deposit for any damage or fuel, but now I found out I was miss informed into taking our Premium Insurance, something I already had. At no point did the Europcar employee explain this to me, only that it was the deposit. Why oh why would I take out further cover. This is not treating their customers fairly
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