Booked car with Stirling Scotland branch. Emailed day before from Europcar to say everything was ready. Made 2 mile journey to Stirling office and told no car available.Manageress scowley and attitude was “ it couldn’t be helped. I was extremely annoyed and asked why I was not contacted before I had to make my way there. Said they didn’t have my number or email - this was rubbish as they had both and could easily have contacted me. I had to ask for taxi to be called to take me back. Went to Enterprise Cars what a contrast! Enterprise were superb. Very friendly and efficient staff. Europcar should be closed down. A useless company. Keep away!
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