Don't hire from this company. I was charged twice for a car in Luton was called a lier until I proved I had already paid. They tried to charge me for a damaged tyre on a car that I never drove. Took me 2 months to sort out. Still trying to sort out over charge at Aberdeen Airport. Was given email address after I went to branch to complain. Guess what, email address does not exist. Customer Service is a waste of space. Do your self a favour. Don't rent with them UPDATE. I did give you the chance to reply you never reply to the questions. The email address I was given for aberdeen does not exist. It's the same answer for every complaint on here about Europe car.
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