Booked to hire a van online, went through fine, had confirmation email, next day had another email confirming. So travelled the 25miles to collect the van to get there to be told they can’t hire to me as failed a credit check.. ok I get that but why not tell me before I travelled all that way! Why would you need a credit check when all money is payed up front my licence is clean I’m 46 and have no claims. It completely messed up my daughter’s house move. Please say no before people travel. As we don’t all live close to your station, this was Swindon
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