This is beyond a joke. Do not use this business! First off we was charged for an aborted collection with no notification of arrival to pick up the vehicle and second unknown charge. It couldn’t possible be damage or fuel not to max because we did neither and have evidence of both. customer service on the website doesn’t work and you get redirected to call them. There call centre staff can’t help because they work of a script to get you off the phone. Shocking, been over a month and still no idea on how to get my money back. Branch In question is Dartford and I’m owed £186! AVOID AT ALL COST!
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