Paid for 3day hire in Birmingham. With full insurance.Bad thing happened and had to postpone the trip 1day so i called europcar to let them know i would pick up day later but for the previously agreed time. They refused to keep the car (that was supposed to be mine for 3days and paid for) and said i need to rebook and pay again! What thieves they are. Disgrace of the company. Sometimes life falls apart,we find ourselves in a hard moment and need just common sense in people and a bit of help. Forget it with Europcar, they will steal from you if they find opportunity.
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