Zero assistance in helping me resolve. He stated he wasn't there in person so how could he help me. I stick with my 1 star review.As we had another rental car company not honour our reservation due to car shortage, we had to walk into Eurocar. Totally took advantage of our vulnerability as a tourist and I'll never rent from them again. Double the normal charge and forced upon us a premium insurance package. Went through customer service who said too bad. $700cad/480£ for less than 24hr rental is robbery.
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