I paid in advance in the UK for the vehicle, but on arrival at Palermo Sicily was bombarded with the usual sales additions, however I thought the"fuel tank option" was a good idea as it was explained to me, and that was for a fee 87:84 Euros I could return the vehicle with only the fuel used they would fill it up @ 1:73 ppl. As I was returning for very early flight home, and after asking three times was this correct to "only pay for fuel used" I opted into the scheme. This was an untrue statement by the salesperson, I have been deducted the full 87:84 Euros from my card even though the vehicle was returned with 3/4 tank of fuel.My response from Europcar was "Our Terms and Condition state Europcar car will not reimburse you for unused fuel" which is correct, but this was NOT made clear to me at time of purchase and TC's must be downloaded anyway. Who does that in a long queue at a busy airport??Avoid
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