Having checked online for companies open on a Sunday I found the local Europcar. Booked and paid online including two out of hour charges for collection and delivery days. Received an instant confirmation number but didn’t noticed the disclaimer that it could take up to 8 hours to confirm my booking even though it was booked to collect two hours later. Arrived at the office to find it closed for the day. Contacted customer service who then said that they would not be accepting my booking as they were closed Sundays. In this age of technology a computised system should not be able to book something that is not possible to deliver. In addition payments taken cannot be returned to me for 3-10 days. In this age of technology this really is not good enough.
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