Horrific service, extremely unhelpful!Took my hired vehicle to a car park where I paid to park my vehicle only to receive an email from Europcar telling me that I owe THEM £90 as they had to pay a parking fine. I send all proof of payment off to them including receipts of my parking ticket only for them to tell me that it was now not their problem because they paid it. However they didn't even inform me before making the payment. Secondly they charged me £15.23 for the fuel in the car when I gave them the car back with the same amount of fuel it was given to me with!VERY DISAPPOINTING SERVICE. TERRIBLE CUSTOMER SERVICE OVER THE PHONE. UNHELPFUL AND RUDE OVERALL. WOULD NEVER RECOMMEND THEM!
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