We had a hire car whilst my son’s Motability vehicle was being repaired they told me to make sure it was full of diesel on returning it which I did and I have photos to prove it was full. I also cleaned it inside and out. Today they have taken £35 out of my bank account no explanation no warning nothing I did what I was told to do. I tried to contact them with the online form it just says there is an error. Shame because untill now the service we received from Lincoln europcar branch was great.
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