I made a bad review on Google and they of course replied that I should get in touch with them (again) to try and solve the issue. It’s now been more than a week since doing so, and even though a representative from Denmark (twice) has asked your costumer service team to reply directly to my complaint, nothing is done which is a complete joke, but only proves my point of your costumer service us close to non existent. After all of the hassle Europcar has caused, it’s just been further proven to me that I won’t be using your company again.
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