Unreliable said 10am on email changed to 12 made me late for meeting. Then to say it’s fine we can collect Saturday or Friday so Friday I can and told yes with you in a couple hours so I’m waiting and nothing. Then no notification to say they can collect till Monday. When one person says I’m responsible for the car the extra time and one says I’m not. Now it’s Monday and I am taking time to wait for collection no idea of a time and I’m certainly not leaving keys for a merc under the mat and being liable. Total shambles start to finish wouldn’t rely on them for times.Edit I called customer services and got disconnected and they didn’t return call and due to your poor time keeping I’ve missed three appointments which I will invoice you for. Your customer services were very poor and I would most certainly never use your company again and you have had lots of opportunities to sort this.
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