Booked a car online first time I had used Europcar and it will be the last .Picked car up after the agent tried to sell me insurance which I knew I had done at the time of booking the car .From picking the car up I didn’t stop till I reached my hotel and noticed a scratch on front arch .Anyway on returning the car and now home , Europcar are harassing me about this scratch !! As an agent does not take the time to walk around the car pointing out damage other hire companies do . Plus when making my booking I paid an extra £30 for full protection insurance. Yet they are still harassing me .I hire cars a lot from Bristol airport but that is one company I will not be using again and I would warn others to get the agent to walk around the car .OR JUST DONT USE THEM
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