europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Bernard Barnes
AVOID AT ALL COSTS

AVOID! AVOID! GO SOMEWHERE ELSE!We got a courtesy car from Mobility while our car was being fixed.Europcar dropped off the car at our home address and explained that when we have finished, to make sure there was a full tank of petrol.The car sat on our drive, we just took it on a five minute drive round the block to make sure it went well.The following morning, the Hyundai garage rang to say that our car was ready, so could we drop off the Europcar back at the garage. This was 12 mikes away. About 3 miles away from the garage, we filled up the car till it clicked.I , We took our car back home and a few days later I noticed that £58 had been taken by Europcar. No notice or explanation given! Had to phone their terrible customer service to find out!We have been onto their customer service and they insist that 30 litres of petrol was used.We were stupid to trust them! We didn’t take photos of the mileage. I have read the other reviews on here and it seems they are a thieving bunch of crooks! ABSOLUTELY DISGUSTING COMPANY!!

1
Date of experience: Jun 24, 2024

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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