europcar.co.uk

1.4
1.4 Based on 1.3K reviews

Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price gua...

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Franklin Lewis
Would definitely not recommend

Would definitely not recommend. While I appreciate the temptation to use Europcar as they are a known brand and have lots of outlets. However, I would strongly advise using a different rental company based on my experience.Currently in the middle of a nightmare trying to get money back from the company. After unfortunately picking up a speeding ticket in France, I was contacted by the French driving authorities directly to pay the ticket (Europcar must have given them my details). So I paid the ticket as directed. However, Europcar decided that they would also charge me for the same ticket, despite clearly not actually paying it on behalf. After contacting the English customer service desk, I was told they can't help me and I needed to get in touch with the French team (you can imagine how difficult that has been). Two months later, I am still waiting to receive the money that the company has wrongly charged me.

1
Date of experience: May 11, 2024

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Business Details

  • Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.

  • call 03713840235
  • language https://www.europcar.co.uk

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