This company has a contract with Motability. It took 2 weeks to find a suitable courtesy car, which delayed the car being booked into the garage for repair. Had the car repaired over 2 weeks ago and Europcar were given the information of where their car is. It's representative turned up unannounced to collect the keys when no one was at home. It fails to contact customers and when it makes errors it's customers responsible, it then said it had reported that "the customer refuses to return the car" to it's security which means it would not supply any car in the future if necessary.
Between Motability, RAC, Direct Line and Europcar no one communicates to each other and the Motability customer is left to sort these issues out for themselves.!
Don't be tempted!
Claim your business profile now and gain access to all features and respond to customer reviews.
Europe's #1 car hire company, offering great prices, great deals and great service. With a large fleet of luxury, fun and standard cars and a wide range of vans, you're sure to get the vehicle that meets your every need. Book direct for our best price guaranteed.