The vehicle was collected from the main dealer on December 8, 2025. The booking was made through the service for disabled customers. It was observed that the fuel tank was below half, so I visited the nearby depot where a representative confirmed that the car was delivered with only half a tank. As it was being returned to the main dealer that day (day 4 of the rental), I inquired about the amount of unleaded petrol to add and was advised to estimate half a tank, with no penalty for being slightly under. I added £20 (paid by card) and saw it reading 3/4 of a tank. Thus, I returned it with significantly more fuel than it was delivered with. However, the service charged £48.50 to refill and incorrectly stated on their invoice that it was an 11-day rental instead of the four days I had it. They confirmed the car only traveled 67 miles during the rental yet expect me to pay a total of £68.50 due to their mistake. I strongly recommend steering clear of this service.
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