europcar.de

1.1
1.1 Based on 40 reviews

Mit mehr als 5.000 Mietwagen Stationen weltweit und günstigen Mietwagen Angeboten ist Europcar die führende Autovermietung in Europa: PKW und LKW in allen Kategorien, umfangreicher Service. Online buchen und sparen....

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Wilhelm von Rau
by far the worst service…

This was by far the worst service experience I have ever had.Nearly every car I received was in poor condition or already defective. It felt like none of the vehicles were properly maintained or even checked before being handed over. Repeatedly dealing with malfunctioning cars was not only frustrating but also a complete waste of time.What made the situation even worse was the lack of support. When a car broke down or stopped working, there was absolutely no help available. Instead of offering assistance or solutions, I was met with dismissive and unhelpful customer service.At one point, I spoke to a staff member who showed a very unprofessional attitude, essentially saying they didn’t care and that the condition of their cars was “not their problem.” This level of indifference toward customers is completely unacceptable.Overall, the combination of unreliable vehicles and extremely poor customer service made this a terrible experience. I would strongly advise others to avoid this company.Never again.

1
Date of experience: Mar 19, 2026

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Business Details

  • Mit mehr als 5.000 Mietwagen Stationen weltweit und günstigen Mietwagen Angeboten ist Europcar die führende Autovermietung in Europa: PKW und LKW in allen Kategorien, umfangreicher Service. Online buchen und sparen.

  • language https://www.europcar.de

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