Booked a car for a few days at home through discover cars. Went to Glasgow airport to pick up and was through Europcar. Picking up the car was efficient, it was dark so couldn’t really check the car. Representative said to check car in morning. I set off and luckily I took a video of the car in the morning. The car was 3 years old which was probably the oldest I have ever recieved from a rental company, windscreen washers did not work. When I returned the car I received an email to say there was damage to a tyre that I was going to get billed for. And showed a picture of a rip. Luckily when I checked the video I could see the rip. I contacted customer service and they were shocking. Absolute terrible company to deal with. Ended up getting it sorted but how they did not see the rip on previous return is the question as it was on the side wall. Luckily I had taken the video or I would be getting charged and looking at the other reviews I would not be surprised if they knew it was there. So I will definitely be avoiding at all cost moving forward.
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Mit mehr als 5.000 Mietwagen Stationen weltweit und günstigen Mietwagen Angeboten ist Europcar die führende Autovermietung in Europa: PKW und LKW in allen Kategorien, umfangreicher Service. Online buchen und sparen.