I have rented a car from Stuttgart Airport on mid July for 5 days with full kasko, via Trip.com. I have returned the car within the time. They have charged me for extra 450+ euros, in which the invoice includes 8 days of kasko!!!I thought that might be a mistake and written to them via their customer portal on 11th of August. And today, on 2nd of Sept, they have charged me extra 364 euros more without any information (no mail no call etc).Now I am trying to write them via their customer portal again, it always gives "fehler".Usually.customer services are there to explain what the hell is going on there before charging extra amount but here in europcar, it is almost impossible to get information. I am calling them and they always say there will be information.
Claim your business profile now and gain access to all features and respond to customer reviews.
Mit mehr als 5.000 Mietwagen Stationen weltweit und günstigen Mietwagen Angeboten ist Europcar die führende Autovermietung in Europa: PKW und LKW in allen Kategorien, umfangreicher Service. Online buchen und sparen.