At the BER airport station i was handed a car that wasn't fit for driving, because it ran out of motor oil within 300km due tue an overdue regular inspection (1500km service overdue message popped up). Had to pay for the motor oil myself. Poor costumer service: -on the day of the problem they couldn't tell me which type of engine oil the car needed -didn't respond to my written claim for 3 weeks -phone operators hung up on me twice and didn't resolve my refund claimRequested a refund, which has been ignored so far.
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Mit mehr als 5.000 Mietwagen Stationen weltweit und günstigen Mietwagen Angeboten ist Europcar die führende Autovermietung in Europa: PKW und LKW in allen Kategorien, umfangreicher Service. Online buchen und sparen.