If I could give negative stars I would. We checked in our car with the attendant at the outdoor lot at the airport in Billund who confirmed there was no new damage to the car (we were extremely careful with the vehicle and didn’t experience any damage during our rental period). Then a few days later, we received an email noting a stone had chipped the windshield and copy of photos and inspection report dated three days after our rental period ended. Any damage clearly happened in the outdoor, gravel lot, after we returned the car. They are currently trying to gouge us for a damage management fee and will no doubt try to get us to pay to replace the windshield while fixing nothing for the next customer. This is a disreputable company. Will stick with a company like Hertz next time, that doesn’t try these antics. Don’t rent from Europcar in Denmark! If you dare to rent from them, be sure to insist on a signed check out inspection form. They make you think dropping off your keys and inspecting the car with the attendant is enough, but that’s how they get you. What a nightmare.
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Europcar biludlejning tilbyder billeje, busleje, vare -og lastvognsleje samt billeasing. Online booking.