On arrival in Denmark with an elderly wheelchair dependent old lady and young family Europcar refused to inspect the hired car as they were too busy , although we were the only one in the queue. We had to sign for a car that was not inspected . There was a lot of damage by the previous owner and it was remarkable that they could fix the paintwork within 24 hrs upon our hire.The fuel was not full and when we returned the vehicle they charged us for more fuel. We also note in their terms and conditions the hirers are responsible for the vehicle even when it is off hired until the vehicle was inspected.We were charged for excess fuel, washing vehicle, administrative charge plus tax. One side of the vehicle was damaged when we off hired the vehicle. We were left with a 8000 Danish kroner bill as well as the 2 week hire costs. We ordered a SUV and what was offered was a Toyota Yaris for four suitcases and a wheelchair. Ridiculous. Dishonest company. It was a lesson learned to insist on inspecting the vehicle pre and post hire and take photographs including the fuel gauge preferably and do not travel on a Sunday when the office is closed.
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Europcar biludlejning tilbyder billeje, busleje, vare -og lastvognsleje samt billeasing. Online booking.