europcar.dk

1.3
1.3 Based on 20 reviews

Europcar biludlejning tilbyder billeje, busleje, vare -og lastvognsleje samt billeasing. Online booking....

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Ethelreda Smith
I cannot recommend Eurocar Denmark

I cannot recommend Eurocar Denmark. Both times I rented from them, I experienced rude customer service and unfair charges.The first time, the car was damaged from a recent accident. But furthermore when I asked if I could return it at 8 AM instead of 7 AM, as I arrived in Denmark late in the night, they assured me it was fine without any extra charges, but still charged me for an extra day, despite not even being open at 7 AM.The second time, they charged me 350 DKK per invoice for a 65 DKK Norwegian road tax, totaling 3 invoices, 1,050 DKK instead of 195 DKK. When I questioned this, their response was dismissive, simply stating, “these are the rules.”While Eurocar may seem cheaper upfront, hidden fees and poor customer service make it far more expensive in the end. I strongly recommend choosing another rental company in Denmark.

1
Date of experience: Feb 18, 2025

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