european-moving.co.uk

Absolute disaster from start to finish

Absolute disaster from start to finish, do not use this company. I requested our furniture to be picked up 17th October and dropped off in Spain 22nd and that I wanted to hire a Luton sized van, I was flying out 21st.price agreed all looking good.The warning signs when the van turned up with a cardboard number plate to the rear looking back should’ve stopped the move straight away. The driver mentioned he was taking my belongings to a storage point as his van was t legal in Spain which didn’t add up with the time scale but again I gave it the benefit of the doubt. On the day I was due to fly out I received an email saying there had been a delay and my things wouldn’t be transported until the end of that week at the earliest from the transport management team who do not have a phone number to take calls. So I was dealing with Alfie who is clearly the middle man that takes all the complaints for the horendous shxt show.My belonging finally arrived 27th two days after my family had arrived with no furniture in our new home. When the van arrived It was packed into the back third of the van with several items missing and some damaged, the driver stated that the remaining items would be coming at a later date (I’ve still not received the items or any compensation) so the price I agreed for a van for my belongings had been compacted into a third of the van size I agreed the price on. This company will more than likely reply with you must have us mixed up with another company as I’ve seen previously as a response to other unhappy customers. Also be aware that they initially come through as various other names to side step reviews like this. European Moving solutions Ltd being one of them.

Date of experience: Oct 17, 2025